However, I was assigned to Dave Persad who was outstanding! No pressure and he is so knowledgeable about every aspect of the cars he sells. Professional and trustworthy, exact explanation and assessment of what to do. They always take good care of me. The manager name is Walter Grundorf and the Salesman was Jordan Conner. She made lemonade out of my lemons. Thanks again, the Perceys. For more information on how we collect and use this information, please review our Privacy Policy. Leased a new car in an hour. Brianna even helped with setting up my garage door opener. I get a call 20 minutes later from the service associate asking me if I was still in the area? Sprinter Service Manager Tom Welch is the best! Very nice . Our salesman Derek was outstanding. everyone treated the same. thanks for getting the deal done Jordan. We wanted a particular vehicle and they were the closest (7 hours away) that had it at the right price. Everyone at the dealership, Walter the General Manager, Jose the New Car Sales Manager, Syed and everyone we met were absolutely customer conscious, friendly, outgoing and helpful. There is always coffee, hot chocolate and snacks available. He was not only very informative about what I needed done, he was cordial and was down to earth.Definitely a difference from past experiences at this facility. Animal hair everywhere, like they never touched it. I was immediately greeted then met with Carrie. I drove from Jacksonville, FL to this Dealership and I have no regrets. The exact model, year, ext and int color and mileage requirement showed up as a trade that he was just processing! On a cross-country trip from our home in Seattle, we had to bring our 2018 GLE 350 here for a Schedule A service . Beside that all other services was fine. Was an excellent experience. A+ 5 !! Although there were mo issues with the steering column before they worked on the car, they replaced the steering column part under my extended warranty, contradicting their first diagnostic and now claiming there was a broken gear which had nothing to do with their recall work on the column. This was our second visit for same problem and I was told that problem was fixed up to the Mercedes standard, well problem is still not fixed. Expert courteous service. I prefer to have my service done at the dealership with authentic Mercedes parts and Mercedes-trained technicians. A little to expensive but free coffee and snacks , a shuttle to mall and lunch while waiting and a clean car . He lied about coverage and I will get to the bottom of this incident. I had a few minor issues early on with my new GLE and the urgency and attention to come to a solution was remarkable. Color Exterior: Black, Interior: Black Engine base: 4.0L V8 Biturbo. John then put me at ease by not putting any pressure on me to buy or hurry up. This is the location where I bought my vehicle and also get it maintained. Jeff, the sales manager is also a great guy to work with, MB of N Orlando is a class act with very friendly staff who are always seeking ways to please you. I took my car in for Service A maintenance this past week, and the staff were courteous and professional and they finished in a little over an hour as they knew I was waiting on site. Had a great experience! Great experience and awesome customer service. Nice people all the way! Black - 2023 Mercedes-Benz E-Class Base E 350 4dr Rear-Wheel Drive Sedan. I recently bought a Mercedes Benz GLA 250 from your dealership after owning several Honda CRVs. She came highly recommended by my cousin and her husband who each purchased a car from her 2 weeks before. He went above and beyond to help me secure my dream car purchase. I had the most amazing experience at Mercedes-Benz of North Orlando. She arranged for me to have some work done under a warranty that I was unaware of at no charge and gave me a discount on some brake work she found I did need to have done. WebMercedes-Benz SUVs Experience the best of all worlds with the agility, versatility and luxury of a Mercedes-Benz SUV. Had front brakes installed yesterday. Our salesman, Syed was the absolute best ever. We were there to take care of the recall on the rear Speed Sensors on our Sprinter motorhome. This dealership was awesome and squeezed us into their schedule that day. As I had to cancel an expensive appointment due to the fact that they had no loaners available.I was called and advised that I would be sent a check for the amount I had prepaid for my appointment in Oct of 2022 which I never received.. management need to do better and when calls are placed to compensate a customer the agreement should be kept, We are traveling through Florida and some of our warning lights came on. Have been trying to buy a car now from them for a week. Friendly. The Mercedes-Benz logo colors can be found in an image format below. Great communication and always very attentive . They sold at MSRP sticker without any markup. Scott should be teaching customer service to service writers allover the country. I took a day off from work to get this done, and the day was wasted because of a bunch of unprofessional and incompetent dudes who don't fathom the meaning of customer service, straightforward communication, and ethnical practice. Had my 2016 MB GLC 300 in for B9 Service just prior to 60,000 miles. Mercedes-Benz logo has light grey, grey, and dark grey colors and consists only of a gray circle with a three-pointed star. WebBrand Model Color Code Secondary Code Color Name Color Example; 2022 Mercedes-Benz Esprinter 709 DB 7709 Blaugrau 2022 Mercedes-Benz Esprinter 755 Color Name Color Example; 2005 : Mercedes-Benz : Sprinter : 241 : DB 1241 : Ravennagelb : 2005 : Mercedes-Benz : Sprinter : 856 : DB 5856 : Tuerkisblau : 2005 : Mercedes-Benz : Sincerely, Mr. Jorge Del Sol. Mileage was very low - but there was a bit of interior damage -which we later learned was still under warranty. She Goes above and beyond. The logo just included the title at that point; the symbolism of the three focuses would appear later. A member of the team asked f she could help us. This time I went in for a recall and it was cortney that took care of me. One might think they are the truely refund sales people as they really are there to please. Process went very smooth and for such a large maintenance, rather timely. The service manager took it right back and had a maintenance technician suck out the oil and service to the proper level. Not to mention, its pretty hard to make any type of Mercedes-Benz look bland. So I went to the Audi of Orlando since it's all part of Autonation. He's a person who takes pride in his work and go the extra mile for the customer, anyone who buys a car from Mercades Benz on Rineheart should ask for him. Thank you. I have purchased 3 new automobiles in the past 7 years, and he was the best, and reliable. The car was beautifully detailed and cleaned. Now my car had to be shipped off to a collision center for a special detail job.improved the paint, but no fix!!! This was absolutely one of the best shopping experiences we ever had. But you didn't check the differential fluids. He helps with whatever he can, even after the sale is complete. They really are nice until they get your money and then they don't care. Had an issue with exhaust system. Thank you Ben! With optional trailer hitch. Wasn't greatdidn't meet my expectations for Mercedes-Benz. I have not picked the vehicle up as I had to travel out of state. He went above and beyond to make sure we understand the whole situation since this was our first transaction with Mercedes Benz. All of our questions were answered without hesitance and made themselves available to answer any other question arising after the purchase was completed and drove the car home. How right they got it!! He is totally meticulous in explaining and even backs up what he's saying with illustrations. In the Mercedes market red is usually used on roadsters and sport coupes. Ask for Christal for your service needs. Great experience as a car buyer (this is our familys 6th car purchase with this dealership over the years). I couldn?t be any happier and will definitely by another car from them again when the time comes in the future. He helped set me up before leaving. Everyone is when I go - keep up the good work! We highly recommend Auto Nation and the Mercedes-Benz team for you car buying needs!! I called service to check on the status of the repair starting about 1 pm.I repeated the call 4 times until about 3 pm when the operator was able to get a message out. I highly recommend this dealership and send KUDOS to Robert! Snacks and drinks were provided. Mercedes-Benz Mobility AG offers financing, leasing, car subscription and car rental, fleet management, digital services for charging and payment, insurance brokerage, as well as innovative mobility services. Bought this used car from online autonation post found by Ryan to match all specifications. This is my favorite mercedes dealership! I took my Thor Chateau there yesterday - for AN OIL CHANGE --- Peter McDonald was the Service Advisor -- he never explained anything -- told me I needed things I did not -- and when I asked how much all of this would cost -- he just kept typing on his computer --- and finally handed me three pages --- RECOMMENDED -- is NOT really --- NEEDED --- there is a difference. May all the colors from the color system be lightened or darkened? Exclusive colors and custom upholstery. Dealership and customer service is really good! They have helped us with our past 2 cars and will help us with our next 4. Went the extra mile. They sent me a video of checking my tire tread but they forgot one thing, to put air in my tires and apparently they were low since my warning came. I would definitely recommend this dealership ! Jennifer was not there to bring my car up only Courtney who I expressed my disappointment about my experience with the dealership. the update wasn't working properly. Great tutorial on how to use the car. To be fair, I did not expect to buy a car when I went to the Autonation Mercedes Dealership in North Orlando. Mercedes-Benz EQC FAQ. Quick hassle free process would highly recommend. Ryan made the process easy, stress free and quick. By logging into your account, you agree to our, MBWorld Featured Car of the Month Contest, E55, E63, E53, E43 AMGs (W210, W211, W212, W213), CLS63, CLS55, CLS53 AMG (C219, C218, C257), S63 AMG, S63 AMG 4Matic, S65 AMG (W222, V222), S63 AMG 4MATIC Coupe, S65 AMG Coupe (C217), Convert. If you are in the market for a new Mercedes I highly recommend you give Mercedes-Benz of North Orlando a call and ask for Fadi. Very good in helping to arrange how and when to get my Mercedes to their dealership for a diagnostic check ! We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. 1957 Mercedes-Benz Paint Codes & Color Chart. Mercedes-Benz color palette as CMYK can be found below. Now during the storm, if I had to evacuate I have peace of mind my car is drivable. And you go and get it done by yourself. Timeless allure. Rick's communication was flawless, he kept me updated and he recommended things that I need to pay attention to and he even while my car was in the shop contacted me after hours . Very professional and friendly Highly recommended. Everything went as planned. Thank you Cortney for all your help and Kindness.. My advisor Courtney Mclean was very courteous and studious when I needed my car fixed. Great service and the personal touch that so many dealerships have lost ! I can't say enough about my recent experience at North Orlando Mercedes. Lets not forget to mention the service was ball park $2800. Dave is a true asset to the organization. Everyone was pleasant. First class treatment from that point on. Very pleased. It is often described as a "middle" color, as it sits between black and white on the color spectrum. When the part arrived, Ryan sent a person with a loaner car to pick up my car. Courtney was my advisor and he was very professional, great experience. Mercedes SPRINTER paint. Catbird dont pass me on to a salesperson. Back then, the Mercedes Grand Prix quality vehicles were alluded to as Silver Arrows, starting the custom of silver being the essential shade of decision for the organization. With optional trailer hitch. Excellent customer service. Thank you Jordan, I give you a 10 on a scale of 1 to 10 in every catagory. Much appreciated. Work was not completed and communication was poor! Great Service .. to our service adviser Richard . The process was very easy and I would definitely recommend checking this place out if you are in the market to sell or buy a vehicle. 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