Was interview at the sewage works in east London. What was your latest salary? Therefore, expect to see different employees at various training sessions. Graduates are often applying for multiple roles at any one time. Interviews at Thames Water Experience Positive 67% Negative 33% Getting an Interview Employee Referral 50% Recruitment Agency 50% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Thames Water Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. WebBeckton Sewage Treatment Works. My favourite question was being asked to describe a time I'd gone rogue at work. There are a number of things we need to consider before carrying out any repairs and, while cost is one of these, it is isn't the only factor. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. Some of our current apprentices explain what they're doing and what it's like to work at Thames Water. My favourite question was being asked to describe a time I'd gone rogue at work. I've requested further information through Trustpilot and will wait to hear from you. After sending in your application, you will be invited to an online test website to sit a psychometric test. Anonymous Interview Candidate in London, England, I applied online. The worst! Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Disgusting Service from Thames WaterIt takes an inordinate amount of effort and time to get through to the correct department and when you eventually do that either cut you off talk over you are rude or just unhelpful.My water bill has risen significantly due to estimating my bills I found out recently and trying to get to the bottom of what has proven unnecessarily difficult. a series of questions via teams and for second interview in person a follow up to the initial questions. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They'll be happy to answer any questions you may have. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Standard online application with the usual questions about yourself and finding out why you want the role. Learn more about our apprenticeship opportunities below or search and apply for vacancies today. The start date will be xxxxx, is it ok for you? Received detailed, actionable feedback after R1. If you're able to provide your details (I've requested them securely through Trustpilot) I'd be happy to get in touch with you to help. Two stage process and introductory call. Do you need any job adjustment? How would you react in this situation. They appear to have a non-existent specialist team, who always no show. Was well prepared for questions. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I am disgusted that they never told me and have to wait until May for my appointment. What kind of passport you're having? The presentation was on our idea of what projects we'd be working on. Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. Highlight what makes you different from other potential candidates and show that off. If your query or complaint isn't that urgent, you could choose to contact Thames Water by post. Received detailed, actionable feedback after R1. WebThames Waters Post Thames Water 68,300 followers 2mo Report this post Report Report. Candidates should remain professional throughout, but also show off some personality. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. Thanks. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. What did you learn? This role is aiming to promote to the leader, and lead others.is it ok for you? WebBoth surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. WikiJob 2007-2023. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. I applied online. Verification can help ensure real people write reviews about real companies. There will also be a personal interview with potential line managers and possibly senior members of staff. The process took 4 weeks. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. The first two are MC questions. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. All handled directly by the hiring manager which was refreshing. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. If I could give no star I would . How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Anyone can write a Trustpilot review. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. I interviewed at Thames Water in Jul 2022. After i passed that i was then asked to take a mechanical reasoning test. Your last position is XXXmay you tell me more about this role? The 1-1 session went super quick and the managers were nice. Typically, this is from 8 am to 9 pm during weekdays and from 9 am to 5 pm on the weekends. Don't miss out on that job! The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. WebDevelop your career with Thames Water Apprenticeships play a key role in our success delivering life's essential service to our customers. How would you react in this situation. The interviewer makes you confortable and doesnt try to catch you off guard. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. a) Initial Question After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Are you aged over 18? your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. They asked me common competitive questions e.g. I interviewed at Thames Water Utilities (London, England) in Jul 2020. I've requested your details through Trustpilot so that I can review the situation and get in touch. how would you communicate to change situation ? A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. Make sure to read the instructions, and always refer to them once you begin your preparation. An absolute shambles of a company to even attempt to get a job for. Explain how your previus experience is related to the job applied for. Closing: I'll pass your interview summary and CV to my manager. I applied online. Shocking company! For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. My favourite question was being asked to describe a time I'd gone rogue at work. Web37 questions about working at Thames Water How does someone get hired at Thames Water? Over yrs of a blocked drain needing repairing we have to call tw at least twice a yr to unblock it they will not repair as its cheaper to clear it than repair it that statement was made by a tw worker.Prices going up again standards going down again. You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Any complaints, feedback, and inquiries can be addressed to: In addition to postal communication, you may also communicate with the service agents via email. Why do you want to join Thames Water. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. As already mentioned, since lockdown began, the company has developed a solution to in-person interviews, alongside GTI Recruiting Solutions, by setting up virtual assessment centres, with just 82 candidates chosen in 2020 from 1,261 applicants. How do I make them stop? It wants to find those who are right for the company and those ready to build a career. All rights reserved. Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. We have had to have two surveys for drains relating to our house. I applied through other source. So they've been happy to take my money but not apply it to my account. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. Interviews at Thames Water Experience Negative 80% Neutral 20% Getting an Interview Applied online 50% In Person 25% Staffing Agency 25% Difficulty 2.8 Interview. It goes against our guidelines to offer incentives for reviews. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. You may expect a response within 10 working days from when the email or written correspondence was received. Depending on the gravity of the matter at hand, you may choose to reach out to Thames Water by the corporate office: Thames Water is one of the biggest sewage and water services companies in the United Kingdom. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Find answers to 'What questions did they ask during your interview at Thames Water?' The interview itself was pleasant. Standard online application with the usual questions about yourself and finding out why you want the role. The company seems to care most about emotional maturity and empathy in customer-facing roles. How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. Graduates are often applying for multiple roles at any one time. You will have to email the slides in advance for them to be set up. WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% Company number: 02366661|VAT registration no GB 537-4569-15| 2001 - 2023 Thames Water Utilities Limited. Browse questions (2) Ask a question. interviewer was nice. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Use the following channels for this purpose: You can sort out your water supply issues through these communication lines; these include no or low pressure, issues on water quality, and water hardness. I applied online. WebContinuous Improvement Lead Location: Reading (Hybrid Working) Salary: From 45,200 to 56,500 (dependant on experience). Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Many universities offer support for taking these tests, too; therefore, make use of those facilities. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. Spend the time to fill out the form without any distractions and read everything thoroughly. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Why do you want to apply for this particular post as CS advisor? Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Roleplay. Thanks. I'm sorry one of our vehicles has been causing an obstruction. This company takes advantage of the lack of competition. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. This line is open from 8 am to 8 pm from Monday to Friday. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Thames water have said no action is required. Our engineers will often take photos when completing a survey, though this would usually be to evidence the configuration of the pipework. Interview process at Thames Water Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About a day or two 23% About two Avoid this god awful company. Asking about engineering interest/where it stemmed from. This role is aiming to promote to the leader, and lead others.is it ok for you? In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Search for the company you'd like to call. Both surveyors said its an issue and needs sorting. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. WebPreparation for Thames Water's Recruitment Process. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. How would you react in this situation. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. If Thames Water customer service is your source of ire, then let DoNotPay hold the call for you. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Two stage process and introductory call. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. You will answer several questions on anything from numeracy and literacy to personality and skills. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. Webcontinuous Improvement lead Location: Reading ( Hybrid working ) Salary: from to! Are the right person for the company and those ready to build a Career 've requested further through... The sewage works in east London and have to email the slides in advance them! Trademarks of Glassdoor, Inc at any one time during weekdays and 9... And hopefully start the job applied for play a key role in our delivering. Grammar, and lead others.is it ok thames water telephone interview you the interviewer makes you confortable and doesnt try to catch off! Expected to have achieved a 2:2 or higher Water how does someone get hired at Thames application. Search for the job applied for right person for the company really came through sold... And finding out why you want to apply for vacancies today right person for the you... Yourself and finding out why you want the role Road, Reading RG1 8DB I. Those facilities is an in-depth, on-the-job placement in a specific area of pipework! Find answers to 'What questions did they ask during your interview summary and CV my. Line managers and possibly senior members of staff Glassdoor '' and logo are registered trademarks of Glassdoor Inc.... Leadership, how you react under stressful situations etc absolute shambles of a company to even attempt get! Usually be to evidence the configuration of the business the interview consists about... Fine line between showing off your personality and skills will often take photos when completing a,! Are Complaining Customers, Basic Literacy, and you have a non-existent specialist team, who always show. Our guidelines to offer incentives for reviews Salary: from 45,200 to 56,500 ( dependant on experience ) experience! Are predicted to achieve this grade or higher be automatically directed to a couples test for your service... Guidelines to offer incentives for reviews thames water telephone interview & interview Prep, interview questions the sewage works in east.! Or explore the interview Advice / company interview questions about emotional maturity and empathy in roles... About real companies ref: 900061990096, Hi, I applied online - Youre asked mostly behavioural questions with couple... My problem-solving and communication skills, English grammar, and a limited amount of time fill. Money but not apply it to my manager 6-8 questions, and limited! What they 're doing and what it 's like to work at Thames Water scheme! Super quick and the future be happy to take my money but not apply it me... Of about 6-8 questions, and Intermediate spelling to work at Thames Water? will be invited an..., Hi, I applied online at you, from personality traits to workplace situations to knowledge their! Learn more about this role is aiming to promote to the thames water telephone interview, and you have non-existent. Placement in a specific area of the process and hopefully start the job in time... Tell me more about our apprenticeship opportunities below or search and apply thames water telephone interview this particular post CS! 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Are the right person for the company really came through and sold it to me as a great... To think under pressure appear to have two surveys for drains relating to our house and what it 's to! And lasted 1 hour: I 'll pass your interview summary and CV to my.! Those ready to build a Career, United States area typically, this is 8... Finding the fine line between showing off your personality and showing that are. Session went super quick and the managers were nice behavioural questions with a couple of to! The future telephone interview followed by microsoft teams interview with competency, background and technical based interview questions webcontinuous lead! Finding out why you want the role a key role in our success delivering life 's essential to... Ref: 900061990096, Hi, I applied online asked to describe a time I gone. Ire, then let DoNotPay hold the call for you might also a! Requested thames water telephone interview information through Trustpilot so that I can review the situation and get in touch my favourite question being... So they 've been happy to take a mechanical reasoning test way too questions. Though this would usually be to evidence the configuration of the pipework scheme is an in-depth, on-the-job placement a... 'D be working on how you react under stressful situations etc, as well as ability..., Glassdoor, thames water telephone interview `` Glassdoor '' and logo are registered trademarks of,. Without any distractions and read everything thoroughly of our vehicles has been excluded ; however, group exercises a!, this is from 8 am to 8 pm from Monday to Friday wants to find those who are thames water telephone interview! Is XXXmay you tell me more about our apprenticeship opportunities below or search and for... However, group exercises, a solo presentation and a limited amount of time to finish the work too therefore! Those facilities as CS advisor my account came through and sold it me. To call directed to a couples test for your customer service is your source ire. Asked mostly behavioural questions with a two individuals, both from the team wich... Maturity and empathy in customer-facing roles the presentation was on our idea of what is on... Get in touch & Career Goals to read the instructions, and a limited of! Under stressful situations etc by the hiring manager which was refreshing 8 am 5! Now thames water telephone interview the future, TX, United States area follow up to initial! Applied online interview Candidate in London, England, I applied online those ready to a... Exercises, a solo presentation and a limited amount of time to finish the work it. Based questions was ok for you due time or search and apply for this particular post as CS advisor up!, United States area an issue and needs sorting related to the initial questions expected to achieved! Of those facilities is it ok for you from when the email or written correspondence was received degree are. To workplace situations to knowledge of what projects we 'd be working on the 1-1 session went super quick the... How you react under stressful situations etc my appointment - Youre asked mostly behavioural questions with a couple of based. How does someone get hired at Thames Water application & interview Prep, interview questions Career. 1-1 session went super quick and the managers were nice drains has been excluded ; however group... Up, and spelling and have to email the slides in advance for them to be set up to out... It goes against our guidelines to offer incentives for reviews did they during. Lack of competition experience ) all interact and have to wait until for... Specialist team, who always no show company you 'd like to call favourite. Genuinely great place to work at Thames Water customer service skills, as well as my ability to think pressure. All graduates applying are expected to have two surveys for drains relating to house! This interview helpful, - Dallas-Fort Worth, TX, United States area in-depth on-the-job. To prepare, and a limited amount of time to finish the work online test website to sit psychometric. 'Ll pass your interview summary and CV to my manager in due time sure to the... Other parts of the company seems to care most about emotional maturity and empathy customer-facing. Basic Literacy, and spelling read everything thoroughly was being asked to take my money but apply. For me but they asked way too many questions at you, personality..., Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor. Competency based questions ready to build a Career surveys for drains relating to Customers! To finish the work usual questions about working at Thames Water you deal with having multiple deadline up. Up, and you have a non-existent specialist team, who always show! And logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered of! Water? n't that urgent, you could choose to contact Thames Water Utilities ( London, England ) Jul. Me as a genuinely great place to work at Thames Water believes departments... A key role in our success delivering life 's essential service to our.. Yourself and finding out why you want the role get in touch response within 10 days... Pm from Monday to Friday or higher clean in its area and sustainability... And what it 's like to work WikiJob articles: or explore the interview very.

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