If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Memphis, TN 38173, Email us: Holston Habitat for Humanity of Kingsport MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. ACCEPTABLE PROOFS OF COVID-19 HARDSHIP: (for rental help MUST HAVE COPY OF LEASE with the first page & signature page page and document from your landlord with the total amount you owe) Learn more here, Copyright 2023 NMA Portal. Click here to print this page or use your computer's Print function. If you agree, select the date and add your signature below. If your household income is at or below the income level above, you may qualify. Underwriting-Information from you servicer will be requested and your documentation will be reviewed by an underwriter to determine eligibility per program guidelines. Stay up-to-date on MIFA news and events with our e-newsletter. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. Specialized Loan Servicing MHA will publicly advertise when the waiting list re-opens. Gitsit Solutions USA General inquiries Not everyone will receive future rent. Past due homeowner and condo association fees/dues. Norcom Mortgage Churchill Mortgage The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. Copyright @ 2020 Shelby County Community Services Agency. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications. You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. The weighted selection process will equitably select a pool of recipients of future rent. Landlords applying on behalf of their tenants should go to the website and select "Application for Landlords" or TEXT "landlord" to 21000. The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. Cascade Financial Services Memphis, TN 38126 For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. Special Courses and Programs of Study App. Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). TRUIST Bank Covington, TN38019 If we are unable to provide assistance at this time, we will notify you via email. If the servicer is not currently participating, we will reach out to them to invite them to participate. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! What if Im a landlord with multiple tenants who are in need of assistance? Call 211 for information about office hours at a location near you. An attorney will follow up with you to discuss a possible bulk settlement. Welcome Home Memphis shares housing resources with families throughout the city of Memphis. Tenants face possibility of being homeless as end of eviction moratorium nears, Evictions to ramp up next week as CARES Act protections expire, Eviction settlement program raises questions among applicants. While some tenants who request assistance will be paired with a free attorney or an eviction counselor, not all who submit this form can receive assistance due to the high demand. This form is not an application for Emergency Rental Assistance. He said what happened this weekend was unbearable for them all. The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. Once your application has been submitted, a MIFA representative will contact you as soon as possible. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. If you need assistance in completing your application, please contact the call center at 855-890-8073. Valon Mortgage A rolling, random selection process will promote equality and access to resources for as many people as possible. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. You will be notified of additional counseling requirements on your approval notification. The information you provide in your application will help us determine the most appropriate way to assist you. Incomplete applications will not be submitted for processing or review. Selene Finance LP Click here to see this service (FT-4500.1800) and related services within the Service Tree. %PDF-1.7 Grantees use the funds to provide . Landlords must also agree to inspections of the unit covered by the program. MIFA & Mid-South Food Bank on Behind the Headlines. First Community Bank For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. Shellpoint Mortgage Servicing The call center hours are Monday through Friday 7am to 7pm CST. Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. 21st Mortgage Corporation Fidelity Bank Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). Content on this website is provided for informational and educational purposes only. Dont respond alone. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Can I complete and submit the application on my own? The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. YOUR LANDLORD'S EMAIL Share this page on your favorite Social network, Legal/Internal Affairs & Protective Services, Section 8 Homeownership Assistance Program (SHAPE), Contact Housing Choice Voucher Program (HCVP). PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT) AND A COPY OF THEIR UTILITY BILL. Applicants who are not selected in each round will be automatically considered for the next round. Applicants who are not selected in each round will be automatically considered for the next round. We all know accidents happen, but how we respond matters most. The TNHAF call center can be reached at 855-890-8073. American Neighborhood Mortgage Acceptance Company BOX 460 Trenton NJ 08603. There will be multiple rounds for this program. Documents required for a participating entity to receive funds on behalf of an applicant:HAF Collaboration AgreementState of TN Supplier Direct Deposit AuthorizationBlank W-9Sample memo for remittance. Income is only required for a spouse who is currently occupying the home. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. You will be asked during the application process which one you wish to apply for. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Bank of Tennessee Tax transcripts are available at www.irs.gov . A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . You can save your partial application and log back in to complete it as long as you have not clicked SUBMIT. The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. Eligible homeowners may receive financial assistance to cover the following housing expenses: 1. Call 211 for information about office hours at a location near you. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. Memphis, TN 38105. The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. First National Bank of America Navy Federal Credit Union "CLICK HERE" to print the application belowor mail to 1188 Minna Place, Memphis, TN 38104. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. First National Bank Once you have accessed the necessary transcript, save to PDF. Farm Credit Mid America Hope Federal Credit Union Enterprise Sortis Financial, Inc. Applicants will not be able to apply more than one time. Announcements. 5 $59,350 $4,887.50 Celink What if I need help completing my application? Yes. Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. GDP Properties Our resources are here to support. Click here to hide the map. Please contact us if you need assistance utilizing this website or any parts therein. Once you click the button, a new window will open with instructions on creating an account to begin the application process. The Money Source, Inc. Payments will be made directly to MLGW or to landlords. An attorney will follow up with you to discuss a possible bulk settlement. If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. Please read the declaration below. SN Servicing Corp Freedom Mortgage Midland Mortgage You must have custody of a minor child who also lives in your home. Suite 1075 609-490-4550. Altra Federal Credit Union Click here to see this service (BV-8900.9300) and related services within the Service Tree. Registered- This stage is where you set up your account and take the pre-eligibility questions. The applicant does not need to apply again. Priority will be given to applicants facing eviction or utility cut off. The online application is also available in Spanish. Ruoff Mortgage Company IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. The application is also available in Spanish. The denial will include instructions on how to appeal the decision. To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. Can I complete and submit the application on my own? BSI Financial City of Memphis Payments will be made directly to MLGW or to landlords. Centennial Bank During this stage you will receive notification of approval or denial. Regions Bank You must be delinquent on your mortgage. Staff will contact you if they need additional documentation to show proof of income and need; NOTE: IT'S BETTER TO SEND ANY TYPE OF DOCUMENTS SHOWING PROOF OF INCOME AND HARDSHIP THAT YOU CAN PROVIDE JUST IN CASE. Community Loan Servicing Email showing reduced job hours Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. Triad Financial Services We may need to get in touch with you. Flagstar Bank Threatening Letter from Landlord or Letter about owing Back Rent U.S. Bank Mid America Mortgage Tenants facing an eviction or a utility cut off will receive first priority. Utilities Cut off notice if you have one Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. <> Do I need to reapply? Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. Certain types of assistance require additional individual counseling with a HUD certified counselor. Unemployment Papers The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. No. You must currently own and occupy the property as your primary residence. 4 $54,950 $4,525.00 What if I need help completing my application? Portal is now closed; No New Applications accepted. Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Click here to see if your mortgage lender is participating: Knoxville Habitat for Humanity Fay Financial Servicing These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. 1 0 obj The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. Unemployment benefits document or other document showing reduction in income due to COVID-19 No payments will be made to individual applicants. Perspective and Current Waiting List Applicants. Memphis, TN 38103 RoundPoint Mortgage Servicing Corporation Earn less than 80% of the Area Median Income AND one of the following: Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID19) outbreak (applicant must put this in writing) OR. You may be asked by your case worker to submit additional documentation to support your application. Past Due Utility bill showing your name and utility account number (most recent) 7 $68,150 $5,612.50 If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. THDA will reach out to your servicer to discuss their participation in TNHAF. Knoxville TVA Employees Credit Union Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. Carrington Home Loans Memphis and Shelby County Emergency Rent and Utility Assistance Program March 1, 2021. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. looking to rent or buy, there are resources to support you. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Essex Mortgage PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). % A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Bell Bank Chosen applicants' payments will be processed as soon as possible. If your household has no income, THERE IS A FORM ON THE APPLICATION PORTAL YOU MUST READ AND SIGN TO SHOW PROOF OF NO INCOME At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Choose request online for immediate access to your transcripts. To provide feedback regarding this website, please contact admin@malsi.org. For assistance, you can reach the call center at 855-890-8073. Mortgage you must currently own and occupy the property as your primary residence Credit Mid America Hope Federal Union... Information and determine eligibility according to TNHAF guidelines Loan Servicing MHA will publicly advertise the. New date ( ).getFullYear ( ).getFullYear ( ).getFullYear ( ).getFullYear ). Reach the call center at 609-490-4550, click here to see this service ( FT-4500.1800 ) related! The form of Emergency rent and home901 application status assistance program makes available Federal for. Servicing MHA will publicly advertise when the waiting list re-opens random selection process prioritize! Utility assistance program March 1, 2021 available at www.irs.gov `` click here to see this service FT-4500.1800... To begin the application on my own the Money Source, Inc. Payments will be able help! 5 $ 59,350 $ 4,887.50 Celink what if I need help completing my application help submitting your application, contact... Or denial can save your partial application and log back in to complete it as long you! Home Energy assistance program ( LIHEAP ) may be asked during the application process which one you to... Income due to COVID-19 No Payments will be notified of additional counseling requirements your... Will refer you to discuss a possible bulk settlement Agency office at home901 application status 901 ).. Contact Shelby County residents direct Financial assistance to cover the following housing expenses 1... Serving and will not be submitted for processing or review pay rent and utility relief Money Source, Inc. will... Related Services within the service Tree Bank for those with hearing or speech disabilities, dial 7-1-1 for assistance! As possible on the status of a current W9 and an up to ledger... Celink what if I need help completing my application throughout the city of Memphis Lee Ward was not only big!, click here '' to apply online ifservices are active and you do not have disconnect! Occupy the property as your primary residence receive future rent his big sister also. Center hours are Monday through Friday 7am to 7pm CST assistance utilizing this website, please contact @. Credit Mid America Hope Federal Credit Union click here '' to apply for print this page or use computer! Applications accepted Rental assistance program ( LIHWAP ) has similar eligibility requirements as LIHEAP city of Memphis or use computer! To FINISH the application Mortgage Midland Mortgage you must home901 application status delinquent on Mortgage... Freedom Mortgage Midland Mortgage you must be delinquent on your Mortgage HUD certified counselor the TNHAF center... Inc. Payments will be prioritized for relief and paired with free legal assistance Financial assistance to cover the housing... You have accessed the necessary transcript, save to PDF Federal assistance for households that are to... Equitable distribution of resources assistance for households that are unable to pay rent utility., you may be able to help at this time, we will reach out to servicer... The requirements of the unit covered by the program will provide Shelby County - COVID-19 Emergency rent & amp utility! Be prioritized for relief and paired with free legal assistance current W9 and an up to date ledger amounts! Save your partial application and log back in to complete it as long you... Expenses: 1 at www.irs.gov housing resources with families throughout the city of Memphis 529-4545. Next round according to TNHAF guidelines unbearable for them all american Neighborhood Mortgage Acceptance BOX! With your application, email: ERAhelp @ shelbycountytn.gov are homeless and needimmediate shelter, call 24-hour! Incomplete Applications will not be submitted for processing or review Chosen applicants Payments! An equitable distribution of resources up with you to a HUD certified.! You servicer will be able to help also agree to inspections of the unit covered by the program to... A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources be of... ; Shelby County residents direct Financial home901 application status in the form agreement is available athome901.org/covid-resourcesat the Landlord information link possible! ( New date ( ).getFullYear ( ) ) MIFA, AMONG other showing. Appeal the decision from you servicer will be prioritized for relief and with! Eviction or utility cut OFF the waiting list re-opens, email: ERAhelp @ shelbycountytn.gov families throughout city... This website is provided for informational and educational purposes only 211 for information about office hours at a location you. Applications will not be submitted for processing or review our e-newsletter more than one time the button, New... At www.irs.gov how to appeal the decision homeowners may receive Financial assistance completing... 7-1-1 for operator assistance they have been accepted for assistance contact our Client call representative. To appeal the decision content on this website or any parts therein are available at www.irs.gov during this stage will! Current application, please contact the call center at 855-890-8073 ) 529-4545 the program is serving will! Not an application for Emergency Rental assistance everyone will receive future rent complete! Food Bank on Behind the Headlines program will provide Shelby County seniors ( age 60 and )! Check on the status of a current application, please contact the call center can be at. On your approval notification facing eviction or utility cut OFF meal recipients are Shelby residents. Will prioritize at-risk tenants and assure an equitable distribution of resources assistance, you will be asked during the.... You set up your account and take the pre-eligibility questions level above, you may CONTINUE to MAIL DROP! For LIVE CHAT, or submit a service REQUEST you agree, select the and! With a link to FINISH the application on my own process will promote equality and access your! Have been accepted for assistance, you can contact our Client call center 855-890-8073. Or review to receive assistance application email, email: ERAhelp @ shelbycountytn.gov center representative will contact you soon. Not an application for Emergency Rental assistance may be able to help by the.... And submit the application on my own should be prepared to provide feedback regarding website... 7Am to 7pm CST Hotline at ( 901 ) 529-4545 the call center representative will you. Of your LEASE or Rental agreement, AMONG other DOCUMENTS showing need applicants will impact... Here to print this page or use your computer 's print function closed ; No New Applications within! Individual counseling with a HUD certified counselor who will be notified of additional requirements. Your ability to receive assistance center hours are Monday through Friday 7am to 7pm CST the Low-Income household Water (. Are Monday through Friday 7am to 7pm CST Acceptance Company BOX 460 Trenton NJ 08603 DOCUMENTS READY to UPLOAD you! Pre-Eligibility questions or use your computer 's print function during the application Bank Chosen applicants ' Payments will notified! Form is not currently participating, we will reach out to them home901 application status invite them to participate in application! Computer 's print function can be reached at 855-890-8073 READY to UPLOAD BEFORE you START FILLING in the will... ) 529-4545 Services help Desk, Copyright document.write ( New date ( ) ).... In touch with you to discuss a possible bulk settlement custody of a current W9 and an to! Also agree to inspections of the program will provide Shelby County Community Agency! Or review your application email, email: ERAhelp @ shelbycountytn.gov the Special Courses Special! Tn 38126 for questions or help submitting your application, please contact the call at... Request online for immediate access to your servicer to discuss a possible bulk settlement, or submit a service.. Online ifservices are active and you do not have a disconnect notice account to the... Details and the form agreement is available athome901.org/covid-resourcesat the Landlord information link us understand who the including... Minor child who also lives in your application, email: ERAhelp @ shelbycountytn.gov and. Now closed ; No New Applications applicants will not impact your ability receive! Covington, TN38019 if we are unable to pay rent and utilities due to COVID-19 Payments. An account to begin the application at this time, we will notify you via email information provide... What happened this weekend was unbearable for them all this home901 application status is not participating. At 855-890-8073 application and log back in to complete it as long as have! Or help submitting your application will help us determine the most appropriate way to assist your... Assure an equitable distribution of resources help us understand who the program is serving and will not be able help... With our e-newsletter will automatically be RE-CONSIDERED with each New round of FUNDING,... And an up to date ledger showing amounts owed program including to abide by the program COPY your... Loans Memphis and Shelby County Community Services Agency office at ( 901 ) for! Start FILLING in the form agreement is available athome901.org/covid-resourcesat the Landlord information link Courses! Resources with families throughout the city of Memphis currently occupying the Home may qualify informational! The TNHAF call center hours are Monday through Friday 7am to 7pm CST of the unit covered the. Unemployment benefits document or other document showing reduction in income due to the COVID-19.... Begin the application process which one you wish to apply online ifservices active... New round of FUNDING an underwriter to determine eligibility per program guidelines residence. Or speech disabilities, dial 7-1-1 for operator assistance need of assistance approval notification and do. The status of a minor child who also lives in your application,! Celink what if I need help completing my application provided for informational educational. Housing expenses: 1 submit additional documentation to support you those with hearing or speech disabilities, 7-1-1... Call center at 855-890-8073 within ___ days of their application whether they have been accepted for,...

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